To make an appointment please telephone 0141 207 7480, book online or visit reception during opening hours.
Cancelling an Appointment
If you are unable to attend for your appointment please tell us in good time so that we are able to offer another patient the use of that appointment.
We can offer your appointment to someone else and therefore help to reduce waiting times.
As part of our commitment to all our patients we monitor the efficient use of appointments. If a patient regularly fails to attend a booked appointment, the practice reserves the right to remove them and their family from the practice list.
Online Services
You can use our online services to book and cancel appointments, request repeat prescriptions and update your contact details. To register for this service you need a form which can be obtained from the practice.
Once you have your username and password you can login at www.patientaccess.com
Pre-bookable Appointments
We offer a number of appointments that can be booked up to 4 weeks in advance. These appointments can be booked online or by contacting reception.
Appointments to see our Practice Nurse or Health Care Support Worker are all pre-bookable.
Same Day Appointments
Phone Lines open at 8.00am and we appreciate that it can be busy at this time. We do try to accommodate everyone that contacts us, but if it is for a routine matter you may sometimes be asked to phone back the following day.
Home Visits
If you feel a home visit is required then please telephone before 10.00am. The receptionist will take some information about your request, which will be passed to the Doctor who may call you back if further information is required. Please note that we have a strict house call policy and visits are made at the Doctor’s discretion. This service is provided for patients whose condition makes it impossible for them to attend the surgery.
If you feel your problem requires urgent attention, please make this quite clear.
Do remember that in the time it takes a doctor to perform a single home visit, they could see five patients at the surgery. In all our interests, please keep house calls to a minimum. House calls can be requested by phone or by a representative calling at the surgery.
Telephone Consultations
In addition to face to face appointments, we offer telephone consultations (also pre-bookable). Many contacts with the doctor are appropriate for telephone consultations, so please consider whether this may be more suitable. If you have any questions, please ask the reception staff when booking.