Phone lines BACK ON
We are extremely sorry for the extended time that our phone lines were off on Friday 16/07. This was due to an equipment failure in Stobhill overnight which had led to a major disruption of telecoms throughout NHS Greater Glasgow and Clyde which affected a number of sites, including this practice. We are now BACK up and running, but have lost some functionality. Engineers are still working on the problem.
COVID VACCINATIONS
If you have any questions regarding vaccinations appointments, please contact the national covid vaccination helpline on 0800 030 8013. The practice is responsible for vaccinating patients over the age of 75 and those who have received a shielding letter from the Scottish Government. Other groups, including housebound patients will be vaccinated by the Health and Social Care Partnership.
The practice will phone you for your appointment or send a letter if we cannot get you. WE WILL NOT EMAIL. Covid vaccinations are FREE and you will never be asked to disclose any banking details.
Surgery Opening Times
| Monday |
8.00am - 6.00pm |
| Tuesday |
8.00am - 6.00pm |
| Wednesday |
8.00am - 6.00pm |
| Thursday |
8.00am - 6.00pm |
| Friday |
8.00am - 6.00pm |
| Saturday & Sunday |
Closed |
We offer extended hours from 7.30am on a Monday and a Tuesday and after 6pm on a Monday*
*This service is currently paused due to COVID-19. It will be reinstated when services return to normal.
Get the Right Care in the Right Place
| NHS 24 |
NHS inform includes self-help guides for a range of common conditions: nhsinform.scot/self-help-guides
If you think you need A&E, but it’s not life threatening, call NHS 24 on 111. If you need same day medical attention that cannot wait for your GP Practice to reopen, call NHS 24 on 111. |
| Pharmacist |
- Colds
- Cold sores
- Sore throat
- Diarrhoea or constipation
- Indigestion
- Aches and pains
- Help if you run out of your repeat prescription
|
| Mental Well-being |
Contact your GP Practice
Call NHS 24 on 111, 24/7, 365 days a year
Breathing Space: 0800 83 85 87
Weekdays: Monday-Thursday 6pm to 2am
Weekend: Friday 6pm - Monday 6am |
| Dentist |
- Tooth pain
- Swelling to your mouth
- Injury to your mouth
- Painful or bleeding gums
- Advice on oral hygiene
|
| Optometrist |
- Red or sticky eye
- Pain in or around your eye
- Blurred or reduced vision
- Flashes and floaters
|
| GP Practice |
A range of clinicians, including doctors, nurses and sometimes pharmacists and physiotherapists to help you with both mental and physical health issues. |
| Minor Injuries Unit |
- Cuts and minor burns
- Sprains and strains
- Suspected broken bones and fractures
|
| A&E or 999 |
- Suspected heart attack or stroke
- Breathing difficulties
- Severe bleeding
|
If you are unsure about where to go or who to see, find out at nhsinform.scot/right-care
When we are closed
If you have an urgent medical problem when we are closed please call NHS24 on 111.
Confidentiality
Everyone working with the NHS has a legal duty to keep information about you confidential and adheres to a Code of Practice on protecting patient confidentiality. Anyone receiving information from us is also legally obliged to keep it confidential.
Public Transport and Car Parking
Renfrew Health & Social Work Centre is situated on Ferry Road in Renfrew.
There are bus stops in front of the building on Ferry Road. It is a very short walk from the bus stop to us. Bus numbers and further information is available from the Traveline website.
Patient car parking is available at the front and side of the Health Centre. Parking to the rear of the Health Centre is for staff use.
Patients with Particular Needs
The Health Centre has level access appropriate for wheelchairs. There are toilet facilities accessible for disabled patients, please ask at reception for the nearest one.
Parking for disabled patients is outside the main entrance. There are free car parking spaces outside the Health Centre and on Ferry Road.
An excellent translator service is available in our practice, but this service must be pre-arranged by our reception team. If you require a translator, please inform us when you make your appointment. The translator is arranged through the Glasgow Interpreting Service.
GP Contract
The Practice has a current General Medical Service (GMS) Contract with Greater Glasgow & Clyde NHS Board (NHSGG&C). Details of what is contained in this contract can be accessed on the Scottish Health web site: http://www.show.scot.nhs.uk